mySupport documentation

• Информационные материалы

  Информационные материалы

  mySupport documentation – Compiling personal documents

  

  mySupport documentation is a web-based system for generating personalized documentation based on standard documents and is part of the Siemens Industry Online Support portal.

  In mySupport, a personal document library can be created in the "Documentation" category. This library can be accessed online in mySupport or also be generated in various formats for offline use.

  Previously, this functionality was available in the My Documentation Manager for configurable manuals. Due to the integration in mySupport, all entries of the Industry Online Support can now be imported into the personal document library, including FAQs or product notifications.

  If you have already worked with the My Documentation Manager, all of the previously created libraries will continue to be available without restrictions in mySupport.

  In addition, the personal library in mySupport can be shared with other mySupport users. In this way, a collection of relevant documents can be created very effectively and used together with other mySupport users all over the world.

  You must register/log in for configuring and generating/managing.

  Функции

  Opening mySupport documentation in the Industry Online Support portal

  • About the product support, entry type "Manual": 
    https://support.industry.siemens.com/cs/ww/en/ps/man 
    By clicking on the required version of the manual and then "Show and configure", the manual opens in a modular view, where you can navigate from topic to topic. Here the direct link to a topic can be used and made available to other users. The selected document can be added to the personal library via "mySupport Cockpit" > "Add to mySupport documentation".
  • Via the direct link 
    https://support.industry.siemens.com/my/ww/en/documentation/advanced 
    After logon/registration, the online help is displayed as the current document.

  Особенности

  • Display
    View, print or download standard documents or personalized documents
  • Configure
    Transfer standard documents or parts of them to personalized documents
  • Generate/Manage
    Generate and manage personalized documents in the formats PDF, RTF or XML in all available languages

  Дальнейшая информация

  You can find additional information on the Internet at

  • https://support.industry.siemens.com/my/ww/en/documentation
  • https://support.industry.siemens.com/cs/helpcenter/en/index.htm?#persoenliche_bibliothek_aufbauen.htm